We currently ship to EU and EEA countries only. If you are not from these two zones and would like to place an order, please contact us at We will be happy to assist you. 

All orders are to be sent out within two business days. Orders placed after 12:00 pm on Friday and over the weekend will be shipped on the following Monday. Please note, you will be sent a tracking number once the shipment has been dispatched. 

We use Polish Post as our standard service.

Estimated delivery time through our standard service 

Europe: 3-5 business days 


IYP City Guides is not responsible for any customs, duties or other fees that may be incurred importing goods into your country of residence. IYP City Guides is also not responsible for any lost, stolen or damaged packages. For more information regarding shipping, please refer to our Terms of Service here