All orders ship from Poland within 2 business days of receipt; orders placed after 12:00pm on Friday will be shipped the following Monday. You will receive a tracking number once the shipment has been dispatched.

We use Poczta Polska (Polish Postal Service) as our standard shipping service.

Estimated delivery within Europe is 3-5 business days; outside Europe is 5 business days.

If your shipping address is located outside of the EU or EEA zone, you may be subject to additional customs duty fees paid upon receipt of your parcel. IYP City Guides has no authority over these fees and is not responsible for any other fees that may be incurred importing goods to your specified shipping address. IYP City Guides is also not responsible for lost, stolen or damaged parcels. For more information regarding shipping, please refer to our Terms of Service.