All orders ship from Poland within 2 business days of receipt; orders placed after 12:00pm on Friday will be shipped the following Monday. You will receive a tracking number once the shipment has been dispatched.
We use Poczta Polska (Polish Postal Service) for our deliveries.
This service has two types of delivery: standard shipping and Global Expres.
According to the delivery times on the Poczta Polska website, the estimated time for standard shipping delivery in Europe is 3-5 business days; outside of Europe, it is 5 business days.
However, in our experience, standard shipping usually takes 5-10 business days in Europe and 10-20 business days outside of Europe.
For this reason, We recommend choosing Global Expres for shipping outside of Europe, as this service is trackable and You will be able to check on the progress of your order.
If your shipping address is located outside of the EU or EEA zone, you may be subject to additional customs duty fees paid upon receipt of your parcel. IYP City Guides has no authority over these fees and is not responsible for any other fees that may be incurred in importing goods to your specified shipping address. IYP City Guides is also not responsible for lost, stolen or damaged parcels. For more information regarding shipping, please refer to our Terms of Service.